Welcome to Dorado's Support Portal
We are committed to ensuring our customers' success. On this page, you will find links to product information, product tutorials, user documentation, access to the latest software upgrades... everything you need to quickly get up to speed and successful with CruzOC.
UPGRADE ALERT - v10.0.3
CruzOC v10.0.3 includes a database upgrade to MySQL 8 and requires manual steps when upgrading. Failure to perform these additional step will result in an corrupted database.
Contact support@doradosoftware.com if you have questions.
SUPPORT ALERT - Flash End of Life
CUSTOMERS USING VISUALIZATION/TOPOLOGY - please click here to learn more.
ATTENTION DELL CUSTOMERS
AS OF FEB 1, 2020, OMNM WAS REBRANDED TO CRUZ OPERATIONS CENTER (CRUZOC).
Most resources v6.5+ are still valid (regardless if they are branded Dell OpenManage Network Manager, Dell OpenManage NM, or OMNM). CRUZOC=OMNM.
Resources
- Knowledgebase - Documentation, FAQs, product tutorials, important support information, and more!
- Tech Talk Webinar Sign Up - Join the invite list for tips on using Cruz !
- Installation Services / Training - Overview of our remote installation services and custom training requests.
- Support Request - Submit a ticket to our support team.
Lost your license key or need to download the software again?
If you have lost your license key or need to update your software, please fill out the request form below.
For all other questions, email us at sales@doradosoftware.com
License / Software Request Form
MINIMUM SYSTEM RECOMMENDATIONS
OS: Linux 64-bit versions 6.5, 6.6, 6.7, and 7.2 for Red Hat (Enterprise versions) or CentOS Microsoft Windows Server 2008 R2, Windows Server 2012 or Windows Server
Hardware: 10-GB RAM, four-core or more CPU (2.8-GHz or better), 400-GB 10,000-RPM disk